NEW PEOPLES BANK STILL EXPERIENCING ISSUES FROM TECHNOLOGICAL BREACH

New Peoples Bank updates their customers after loss of service last week. The bank has told their customers that their money is still in safe hands after service loss and instability throughout last weekend. They are still working to reconstruct their computer systems. At this time, New Peoples Bank cannot transfer funds and user balances cannot be accessed. Also, both online banking and bill payment are down. Only drive-thru windows can be used, and the phone services are still down at the Big Stone Gap, Clintwood, Grundy, and Haysi offices. Although, bank customers can receive direct deposits from their employer, access deposit boxes, and withdraw and/or deposit funds in person. Debit cards and ATMs should all function as normal. No late or overdraft fees will be charged that are caused by the incident. 

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